Hotel Il Borgo

Thank you!
Dear Serena,

We have now arrived back safely to Denmark after a fantastic trip to Tuscany and I would like to thank you for your hospitality towards our group, everyone thought it was an amazing tour of of Castello Banfi. What a beautiful place and amazing views!

We all thought it was a great day seeing the castle and your wine cellars, tasting your wines and visiting the glass museum. It is such a beautiful place and we would love to come back for another visit and stay in one of the rooms at Castello Banfi.

Again, thank you very much for making our visit to Castello Banfi and Tuscany great, we really enjoyed it. Please send our thanks and regards as well to the gentleman who guided us.

Kind regards,

Herluf

An anniversary truly special
Hi Juan, we wanted to thank you and your entire team for helping to make our stay at Banfi for our anniversary truly special. We had an amazing time, and the entire team really outdid themselves to help make it happen.  Of course the place itself is fantastic, but all the warm wishes and thoughtful things surprising us in our room made the day feel even more special. We hope to return in the not too distant future and will surly be telling everyone we know to pay a visit as well. Have a great weekend! Jocelin and John Schultz

Jocelin and John Schultz

We will come back!
Dear Banfi il Borgo Team, We spent an amazing time in a wonderful estate with excellent service of very friendly people in the hotel and restaurant area - everything was perfect. Thank you so much! Thank you also for the generous and attentive wines. We will come back for sure! Again, many thanks to the whole team and warmest regards from Zurich! Sincerely yours,

Stephanie & Stephan Welti

Hello
Dear Juan: Hello from Los Angeles! Sohail and I wanted to send you a note and thank you again for helping make an already magical stay at Banfi all the more wonderful through your warmth and generous hospitality. We are still reeling from all the beauty of your sublime property and miss the delicious food and exquisite wines that we enjoyed daily, thanks to Domenico and your talented staff. Our children talk constantly about how much fun they had by the pool, how kind Mirco was to them at the restaurant, and how much they loved playing with Barbarino the cat. Thank you for the gifts of olive oil and wine--a beautiful reminder or our time in Montalcino. Please contact us if you are ever in Los Angeles. We would like so much to see you again. Sending you our warmest wishes,

Noushin and Sohail

Visit to Castello Banfi
Good Morning, I wanted to send this email just to say thank you. Your castle is amazing and so beautiful. My wife and I absolutely loved our time at Castello Banfi. Everyone made us feel as if we were part of your Banfi family and belong there. I cannot stop talking about it. Once again, thank you and we will see each other again in the near future. Sincerely,

Frank Fortino

Our delightful stay at Il Borgo
Hello Juan, It was a real pleasure to meet you recently during our delightful stay at Il Borgo. We enjoyed everything about our stay. The Poggio Alle Mura Suite was magnificent and our dinners were outstanding at both the Fine Dining restaurant and La Taverna.  Most of all, you and the people at Il Borgo made us feel truly welcome and at home. Tuscany has truly become our favorite place in the World to visit. Thanks again for showing us around and for your gracious hospitality. Kindest regards,

Pete and Susan Altringer

Wonderful visit
Dear Serena, On behalf of the British Airways Cabin Crew Wine Society we would like to thank you very much for a wonderful visit. We all thoroughly loved the tour and tasting, and lunch was exceptional, how wonderful to have a room all to ourselves. Thank you very much Serena for all your help in planning this event.

Karen and Andy Miraleis

A very satisfying service
Dear! Thank you for your kind e-mail and for your very satisfying service throughout! I can with great pleasure tell you that my mother and Mr. Pettersen have enjoyed their stay to the full at Castello Banfi! They are very impressed with everything from your beautiful estate to your friendly and professional service, and last but not least your fantastic selection of quality wines! I can assure you, wines from Castello Banfi are ever present in both mine and their wine cabinets! Thank you very mutch again for making my mother's 60th birthday trip sutch a fantastic experience!! Looking forward to visit you, hopefully very soon! Kind regards,

Tommy Eide Robberstad

Wonderful visit
Dear Serena, On behalf of the British Airways Cabin Crew Wine Society we would like to thank you very much for a wonderful visit. We all thoroughly loved the tour and tasting, and lunch was exceptional, how wonderful to have a room all to ourselves. Thank you very much Serena for all your help in planning this event.

Karen and Andy Miraleis

A very satisfying service
Dear! Thank you for your kind e-mail and for your very satisfying service throughout! I can with great pleasure tell you that my mother and Mr. Pettersen have enjoyed their stay to the full at Castello Banfi! They are very impressed with everything from your beautiful estate to your friendly and professional service, and last but not least your fantastic selection of quality wines! I can assure you, wines from Castello Banfi are ever present in both mine and their wine cabinets! Thank you very mutch again for making my mother's 60th birthday trip sutch a fantastic experience!! Looking forward to visit you, hopefully very soon! Kind regards,

Tommy Eide Robberstad

A Million "Thank you"
Dear Serena We are back home safe and sound and are catching up with friends and family. I want to that YOU, from Maureen & I, for our most wonderful return visit to Castello Banfi, and especially our stay at the Borgo. From the moment we arrived to the moment we left, we were treated like 'Royal VIPs'.
We were constantly made so welcome. Please pass on our sincere and deep thanks and appreciation. With Kindest Regards,

Ian

Wonderful stay
To all at Castello Banfi: My family and I would like to thank you again for our wonderful stay earlier this summer. As always, the hospitality and food were unforgettable. We have now had the pleasure of visiting you three times, and we hope to come again in future years. Best regards,

Bill Gussman

Our stay at beautiful Castello Banfi
We thoroughly enjoyed our stay at beautiful Castillo Banfi and wish we could have stayed longer. Our room was elegant, the reception personnel wonderful and the area delightful. Our cooking class with Domenico was one of the highlights of our 2 week trip to Italy. We thank you and your entire staff for a wonderful 2 days.

Amanda and Erin Breig

Our experience at Castello Banfi - Il Borgo
We enjoyed immensely our experience at Castello Banfi – Il Borgo, and everything we anticipated, was in fact exceeded. The location, accommodations, level of service, quality of food, were truly all fantastic! Our only regret, was that we had to leave so soon! We look forward to a longer stay, on our next visit to Castello Banfi!!

Steve Toulch

Wonderful stay at Castello Banfi
We had an absolutely wonderful stay at Castello Banfi: the room was great, food & wine were exceptional and the service by the staff was excellent. We will pass on our experience to our friends in Texas and around the US. Our only regret is that we did not stay longer! Regards, DLS

David L Seale

Feedback from a wedding at Castello Banfi...
Serena: It has already been a week since my client's did their special celebrant service which was positively perfect from the flowers to the photographer. Thank you so so much for all the arrangements and contact information you provided them and be assured I will always recommend Castle Banfi for future travelers. Grazie and Arrivederci Most Sincerely,  

Carol-Travel Leaders

A honeymoon at Castello Banfi - Il Borgo
Juan, Our stay at Castello Banfi - Il Borgo was THE highlight of the entire honeymoon. Meg and I were so impressed with the beatiful grounds, the amazing food, the friendly staff and our incredible room.  Thank you so much for everything you provided for us and we will certainly tell all our friends that a stay at Il Borgo is a MUST if they visit Tuscany. Take care and I hope our paths cross again.

Will and Meg Holliday

… most amazing time ...
Hello Serena, I just wanted to take a minute to thank you and the staff at Banfi for the most amazing time of not only our lives, but our friends and family as well. Everything from the moment we got there was top notch from the service, to the food, to the amenities.  Your staff gave us memories that we will all hold onto for the rest of our lives.   You were also wonderful to work with and helped us plan the most amazing wedding and experience for everyone. I appreciate all of you countless hours and dedication. I will actually miss our Skype sessions and planning.  You are a valuable asset to that organization and I thank you from the bottom of my heart for all that you did!! I hope that we can someday make our way back there and visit again. If you are ever in New York please do not hesitate to call us to get together!! All Our Love From New York,

Dena

Kindly welcome
Thank You and all staff on Castello Banfi for Your warm and kindly welcome!! I had a very pleasant stay in Your wonderful and extremely elegant castle! Kind Regards

Mrs. Brita Ovrid

How fantastic the event and the wedding was…
Dear Serena, We would like to take the opportunity to thank you and your team, and everybody at Banfi, more specifically than the brief e-mail a few days ago. We can't express how impressed and grateful we are for all of your assistance, help and planning regarding our wedding. All of our guests has expressed how fantastic the event and the wedding was, including the food, the wine, the friendliness and professionalism of all of the staff. Our very best regards to you and your fantastic staff,

Ida and Erik

We enjoyed our stay tremendously
We enjoyed our stay tremendously and will definitely return! Maddelena was especially kind and helpful and we cannot express enough how much we appreciated her help and patience. Maddelena truly went over and beyond to make our stay wonderful and sorted out all our airport problems and connections. Sincerely,

Julie and James Schulze

Thank you so much for such a wonderful stay
Thank you so much for such a wonderful stay, We had a wonderful time. We have traveled the world extensively and have stayed in Tuscany before.. THIS WAS THE BEST EVER! Everything was perfect--food, service, pool, bikes, wine tour, museum and a beautiful accomodation. You have made our onward journey difficult as no other hotel has met your standards and we now describe ourselves as having been "Banfied" meaning without Banfi we are not liking our other hotels. We live near and often travel to California wine country so we will tell our friends to stay with you and we certainly hope to return. Grazie mille.

Carrie and Robert

You must be so proud to work in such a extraordinary place and to have such a wonderful staff.
I wanted to send you a brief note to tell you what a wonderful time we had during our short stay at Castello Banfi and to thank you and your entire staff for making that stay so enjoyable. From the moment we checked in, where Luciano was so welcoming, to our dinner, both nights, where Mirco was fun and yet so professional and the food was so delicious, to our daughter’s horseback ride… which she loved… and finally to our absolutely fabulous cooking class and lunch with Domenico… which was truly the highlight of our time there. What a kind, patient and talented man/chef he is. You must be so proud to work in such a extraordinary place and to have such a wonderful staff. Also, my husband and I want to thank you so much for the bottle of Summus that you left for us with reception. We had wanted to order a case of it to send back to the States but did not have time to arrange for that before we left, so you can imagine how thrilled we were to have a bottle to take back home with us. We wanted to save it for a special occasion but couldn’t wait, so we opened it the night after we returned home and talked about our stay at Castello Banfi when we were drinking it. It was as good as we remembered! Once again, thank you for everything. Please extend our appreciation and thanks to everyone at Castello Banfi.

Melissa

Everything was wonderful!
Dear Juan,
Susan and I totally enjoyed our time at Castello Banfi. The combination of the professional, friendly staff, the property, the ambiance, the Banfi wines, our accommodations - everything was wonderful! We will tell our friends about it as well as thank Earl Davis for recommending your facility to us. We also enjoyed our tour of the winery. It is so high-tech and high quality. We look forward to drinking your wine for years. With each sip, we will think of our Banfi experience. Regards,

Susan and Stevan

A great experience
We recently stayed with you and had a great experience. The property is exceptional, the food was fantastic and the service was impeccable. We hope to return.

Rachel Cooter

We cannot wait to come back
We really enjoyed our trip to Castello Banfi! Pat Hauser did a wonderful job organizing everything! You and your staff did a wonderful job in the execution from everything to the cooking school, private wine tasting and the dinners at your restaurants! We loved our room, too! We cannot wait to come back! Thank you for your hospitality! Kind Regards,

Janna and Jack Hamilton

Everything about our visit was outstanding
It is my pleasure to thank you again for our wonderful visit to Castello Banfi. Everything about our visit was outstanding. The staff and the service was five star from the moment we arrived until the moment we left. The meals at Sala dei Grappoli were some of the best we have every had in all of our travels. The wine tasting dinner was extraordinary!  
Our room was spacious and very comfortable.  We hated to leave! We purchased three cases of wine from the wine store and they arrived promptly to us back home in the US. Every time we drink a bottle we will remember fondly our visit to Tuscany. Very best regards,

Joan Cerone

Our time at Castello Banfi was the highlight
We had an amazing trip to Italy, and I have to tell you that our time at Castello Banfi was the highlight. What an amazing property and staff you have. I cannot express how impressed we were, and how much we enjoyed our time with you. Your staff were incredibly thoughtful, professional, and hospitable. They had already thought of everything we would need before we needed it, which allowed us to relax during our 2-3 days with you during our very busy trip across your beautiful country. Here are a few highlights that we will remember from our time that I wanted to share: wonderful Welcome and Tour of the property- Juan and front desk team, welcome wines in our room, included breakfast and mini bar, Wifi that worked in the room, wine tasting and the Wine Store- Lisa was terrific and so helpful, Banfi Winery Tour- Serena was great, dinner both nights was incredible- Marco was great and Antonelle was amazing. She made our dinner experience for sure, horseback tour of the fields- Johnny and Sara were terrific. I think Johnny has a video from our day. We'd love to get a copy if you could look into that, lunch by the pool while recovering from our horseback tour, the most incredible views of Tuscany. Thank you so much to you and your team. You have an amazing place, and we hope to return one day. We will definitely recommend it highly to anyone heading your way.

Conyers and Lucy

Everything was perfect
Everything was perfect. The castle is magnificent specially the building and the view. The services were wonderful  and the food was superb. We would like to register how special was the way Antonella served us at the restaurant. The enoteca is beautiful and the wines are tasty. So thank you for offer us unforgetable moments.

Antônio e Daniélle

Grateful
Dear Andrea, Thank you .We got home last night via Milan and the British Consulate and had no further mishap I’m pleased to say! We were so grateful for your help whilst we were staying with you and would like to formally thank you for your excellent service. I am sure we will be back. All the very best,

Ray & Jennie

Thanks so much
Thanks so much for arranging our lunch and tour, Elisa. We had a wonderful time, enjoyed the wine so much and especially the tour with Serena. We have been traveling in Italy for 20 days, been on many tours and this tour was one of the most understood and informative of all! She is an excellent speaker, slow, articulate and shared her knowledge of the Banfi story and wine production extremely well. We also enjoyed meeting Lisa and she worked with us on putting together a few cases of wine to ship home. She was a pleasure to work with!! Please tell her the directions to get back to Montalcino were excellent! Thanks again for a wonderful experience,

Ginger

We will highly recommend Castello Banfi
We just wanted to send a quick thank you and tell you of our appreciation for your hospitality! We thoroughly enjoyed our visit with you and your team and could not think of a finer place to finish up our visit to Italy. We will highly recommend Castello Banfi to all our friends. We fully intend to come back and visit. To you, the staff, and chef, we extend our gratitude for jobs well done! Respectfully,

Robert

We loved it!
We just completed 3 nights at your hotel and we loved it. The rooms, the property, the staff, the wines.....we're all wonderful. The staff went the extra step for our departure when our afternoon ferry was cancelled and they moved us to the morning, preparing breakfast boxes for our early morning departure. It was greatly appreciated. Thank you for a great experience.

Daryl

Our stay was AMAZING
Our stay was AMAZING! Everything was perfect - we cannot imagine a better place and experience in Tuscany. From the accommodations to the wine, the food to the cooking class, the service to the beauty - everything was amazing! We are now in Sorrento, leave for Rome tomorrow, then home on Monday. Once we return and I'm caught up at work, I will provide many 5 Star reviews online for our experiences. And I want to thank you personally for the bottle of wine! A very welcomed surprise, and a great bottle! Once we're moved in to our new home in a few months, we will open this bottle and toast Castello Banfi! Best experience ever! Thank you,

George

Paradise
Just a few words to thank you for this wonderful stay in Montalcino! Everything was above expectations, from the room, the food, the service up to the quality of the infrastructure! The only bad thing is that we didn't stay long enough to really benefit of that unique paradise! Thanks Again!

André

Wonderful day
We want to thank you for a wonderful day at the Castello Banfi with amazing tasting menu with wonderful wines and very friendly welcome from everyone we met. I hope we'll meet again. Sincerely

Per & Annika

An unforgettable experience
Thank you for your mail. I wanted to let you know that we had an unforgettable experience during our stay with you. Everyone was very kind with us and our kids. We really hope to come back as soon as possible. Have a great day.

Guillaume

Our stay at Castello Banfi was exceptional
Our stay at Castello Banfi was exceptional! And we haven’t stopped raving about it.  It made for a memorable honeymoon stay! We truly appreciate the upgrade to the Junior Suite. The room was absolutely beautiful and spacious. I think staying anywhere in the castle would have been just as lovely. Our room was spotless and always clean. The entire grounds of the castle was well taken care of everywhere was clean and always neat. The restaurants were all great and the food and service at every meal was outstanding. We also appreciate the Summus wine that was gifted to us. It is very generous of you to have that sent over to us. We loved all the wines but really loved the Summus so we are excited to try it. We had several different bottles shipped home and can’t wait for them to arrive. The wine tour and tasting was really great, Bernadette gave a great tour. All the employees that we encountered were welcoming and very accommodating, from Victor and Maddalena at the front desk to all the servers at all our meals. Thank you again for lovely stay at Castello Banfi. We hope to visit again in the futureAll the best,

Stephanie and Nicholas

An unbelievably lovely stay at Banfi
Thank you for an unbelievably lovely stay at Banfi. We were there October 29th to 31st in room 14. In particular we would like to thank Madelena for her attentive service. The book I borrowed was sent to you last Thursday. Thank you for allowing me to do that. All the best.

Susan

Everyone was delightful
Thank you for your email. My husband and I truly enjoyed our stay at the Borgo. Everyone was delightful, the staff helpful and professional and the rooms clean and well maintained. We enjoyed a lovely meal in your restaurant and had a lovely stay. Thank you again and I will surely be recommending the Borgo to my clients. Warm regards,

Nancy

We cannot wait to return
We just had an incredible stay at Castello Banfi last weekend. My husband, adult daughter, and I were so impressed with the facilities, the wonderful restaurants, our beautiful room, and the unbelievable view! We so appreciated the upgrade to the larger suite with two bathrooms—it was so nice to have the extra space and especially the extra bathroom. The staff were friendly, knowledgeable, and very helpful. We cannot wait to return! Thank you.

Allison

Wonderful time
My wife and I had a wonderful time during our recent visit to Castello Banfi. The accommodations were great and the views spectacular! The staff was very courteous, helpful, and welcoming. We greatly appreciated your generous gift of wine! We tend to be somewhat spontaneous so being able to check on things "last minute" with whomever was at the Desk was comforting. The grounds truly are unique, stunning and yet approachable (as we did on foot & bike)! This was one of the nicest trips I have ever had and being able to sample wines with your incredibly knowledgeable and friendly staff was indeed a highlight. Thank you and best regards,

Robert

The stay was truly magical
I am not sure where to start on this one…..the stay was truly magical and I am not sure what you can do to improve. The cooking class with Samuele is possibly one of the best times I have ever had. His humour is great, cooking exceptional and patience with us second to none. Everyone was smiling which is a great reflection on how happy they are and pleased/honoured to be working at Banfi. Nothing was to much for anyone. Our experience from check in to check out was first class. Thank you very much for making us feel so at home and welcome. We look forward to returning soon. Sincerely,

Richard

We want to thank you
We want to thank you and all of the staff at Castello Banfi most sincerely, for looking after us so well during our recent stay with you. We arrived tired and hungry on Thursday September 9th to a warm welcome, beautiful room and the lovely surprise of sparking Banfi wine on ice and also your fabulous bottle of Sammus red wine. My wife was overwhelmed with the surprise. We thoroughly enjoyed our stay with you - it was all fantastic. The cookery class with Samuele was outstanding - he is a wonderful teacher and perfect gentleman and that gorgeous morning will stay with us. Lisa did a lovely wine tour and tasting and we now look forward to the arrival of our Banfi shipment of wine! The atmosphere in Castello Banfi is special and the staff are amazing, so unobtrusive and yet helpful. The food was all delicious and we gained several ponds during our stay!! We could not have chosen a more perfect place to celebrate our 25th wedding anniversary or my wife's 50th birthday. It was all so special and even the weather behaved! Looking forward to the next trip - Castello Banfi has a taste of more! Our thanks again,

Kevin and Mary

Squisita ospitalità
Non essendo riusciti a farlo di persona, vorremmo con due righe ringraziarla per la squisita ospitalità che ha caratterizzato la nostra permanenza al Borgo; ringraziamento che la preghiamo di estendere anche alle persone che lavorandoci lo rendono così magico. Nella speranza di poter tornare a farvi visita il prossimo anno, auguriamo a lei ed al suo Staff un buon proseguimento di stagione.

Famiglia Ernaboldo

Magnificent hotel
We had a wonderful stay at your magnificent hotel. It exceeded all of our expectations. The room, the dinner, the wine tasting were all excellent We will be back. Thanks again,

Cary Gold

what a wonderful time
I would like to tell you what a wonderful time had when we stayed at your property. The accommodations were nothing short of fabulous, the restaurant was spectacular. I would also like to tell you our experience with one of your employees Bruna who was our guide on your wine tour and served us at the wine tasting, see was very professional, and the most sweetest person we met on our visit to Italy. Hopefully we will return one day.

Anthony

Everything exceptional
This was our second trip to Castello Banfi to celebrate our 30th Anniversary. (We were there last October 2016 for 3 nights to celebrate a milestone birthday for my wife). Castello Banfi does not disappoint and we look forward to our next trip with friends. Everything including the room, food, wine and staff were exceptional. Castello Banfi is a great place to relax, unwind and enjoy the Tuscany countryside. Thanks,

Nick

We look forward to our next stay
We like to thank you and the rest of the Castello Banfi Staff for all of the wonderful assistance we received during our stay. Actually during my travel around the world I keep talking about your location. As always we enjoy staying at Castello Banfi, and my son Valerio and his wife had a wonderful time and experience at Banfi, and now we are back to Canada to reality, but we look forward to our next stay. Again thank you and I wish you and your family and your staff a wonderful Summer and Fall. Tanti saluti.

Onorio

Thank you for a lovely time at Castello Banfi
Thank you for a lovely time at Castello Banfi. Tuscany was our favorite place we visited in Italy. Your staff is very kind and helpful. The property was beautiful and very relaxing, we wanted for nothing! We did the Discovering Excellence tour one day with Eliza (forgive me if I misspelled). She was wonderful, we truly enjoyed ourselves. She is a fabulous teacher and her passion for wine and the wine making process is contagious. We hope to return soon,

Rene

Hoping to come back
Although it was very short, we enjoyed staying at Castello Banfi. Seriously hoping to come back with friends for a longer stay next year. Your staff were especially very well trained and courteous. Congrats and Kind Regards,

Turgay

Un paesaggio mozzafiato, uno staff incredibile
In merito alla vostra email di riscontro del nostro soggiorno presso Castello Banfi siamo a ringraziarvi di cuore per la fantastica esperienza che ci avete fatto vivere... unica ed indimenticabile. Un paesaggio mozzafiato, uno staff incredibile, un servizio ed un menu meraviglioso, con una ricerca attenta e minuziosa nei minimi dettagli... grazie davvero per questo angolo di paradiso che ci avete fatto vivere ed assaporare.

Enzo e Iris