Ordering Information

Placing Orders

• Call 888-906-4304 from 8 a.m. – 5 p.m. (CST) to speak with a customer service representative
• Call Toll Free at 1-888-906-4304, 24 hours a day, 7 days a week to leave an automated message
• Fax 479-443-5643, 24 hours a day, 7 days a week
• 24 hours, 7 days a week Web access
• E-mail customer service at customerservice@bio-tech-pharm.com

 

Shipping

• Shipping and handling for Domestic orders over $50 is free
• Shipping and handling for Domestic orders under $50 is $10
• Additional shipping and handling options: shipping charges incurred for Alaska and Hawaii will be applied to invoice

 

Payment

• MasterCard, VISA, Discover and American Express accepted
• Prices are in U.S. Dollars (USD)
• Prices are subject to change without notice

 

Return Goods Policy

• With prior authorization, an unopened, unmarked merchandise can be returned within 30 days of invoice date
• If merchandise is returned unopened and unmarked, credit will be issued less shipping
• Re-stock fee may be assessed