Business English Pod / Search results for 'script'

Search Results for: script

BEP 406 – Financial English 4: Pitching a New Opportunity

Business English, Finance and Accounting, Sales /

BEP 406 LESSON - Financial English 4: Pitching to Clients

Welcome back to Business English Pod for today’s lesson, the fourth in our series on financial English. In this lesson, we’ll focus on pitching a new opportunity to a client.

In certain ways, selling financial services is just like selling any other kind of product. You connect with people and you match your solution to their needs or desires. And, of course, you show how that solution is worth the money it costs. But with financial services, these activities are usually much higher stakes.

Working with other people’s money requires you to work on maintaining a strong relationship. It’s not a one-off purchase, but an ongoing transaction. You need to let them know how their investments are doing and show clients you understand them as people, including their concerns.

Then, when the time is right, you can pitch new opportunities. If you’re smart, you can set up a real win-win situation with your clients. If they earn more money, then you earn more money, and you both end up better off.

In today’s dialog, we’ll listen to a conversation between Robert, an investment advisor, and his client Jessica. Robert wants to give Jessica an update on her current investments before introducing a new opportunity involving a hedge fund.

Listening Questions

1. What expression did Jessica use previously that Robert now brings back up in order to pitch her a new opportunity?
2. What does Robert say is the main benefit of a hedge fund?
3. How does Robert respond when Jessica expresses concerns that a hedge fund requires a big investment?

Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3

Business English News 56 – Deglobalization

Business English, Business English Vocabulary, Business News /

BEN 56 - Deglobalization

In this Business English News lesson on the trend toward deglobalization, we look at business English vocabulary related to economics and global trade.

The past few years have been a very interesting time for the world economy. A pandemic has exposed the vulnerabilities of global supply chains. Geopolitical tensions around the world have intensified, stoking inflation. In response to these disruptive forces, we are seeing a new international dynamic emerge, as Shroders reports:

A decades-long process of globalization is coming to an end as the world becomes more protectionist, favoring opportunities closer to home. Multinational corporations are diversifying where they produce goods and relocating closer to home. This trend represents backtracking from the globalized model of extended supply chains that have defined international trade in the past few decades.

Many saw globalization as an unassailable model for economic development, one that brought universal benefits. And there are many who see deglobalization, as it’s being called, as either regressive or bad for business. But the cracks in the globalized economy are evident.

Free Resources: PDF Transcript | Quizzes | Lesson Module

Download: Podcast MP3

BEN 53 – TikTok

Business English News 53 - TikTok

In this Business English News lesson we look at business English vocabulary related to technology and TikTok.

It seems like every week there’s news of another attempt to ban TikTok. Indeed, the federal government and half the states in the U.S. have outlawed use of the app on government-owned devices. Never before has there been such a reaction to an app’s sudden popularity. So just how did the app reach one billion downloads and 150 million active users in the U.S.? According to the Guardian:

TikTok owes its phenomenal success to a host of canny choices. They feature easy-to-use video, with creation tools that blur the line between creator and consumer. Their vast library of licensed music allows teens to soundtrack their clips without fear of copyright strikes. And a billion-dollar advertising campaign on Facebook brought in new users as quickly as Zuckerberg’s company could send them over.

Lesson Resources: PDF Transcript | Quizzes | Lesson Module

Download: Podcast MP3

BEP 34c – Clarifying and Confirming What Was Said

Business English, ESL Podcast, Functions, Intermediate English /

Business English - BEP 34c - Clarifying What Was Said

Welcome back to Business English Pod for today’s lesson on how to clarify what was said during a conversation.

Communication is rarely easy. There’s so much that can go wrong in a conversation, especially on the phone. We might not hear someone well, we might hear them incorrectly, and we might not understand words or expressions in the same way. For that reason, we need to be able to clarify what was said.

There are a few basic ways to clarify that are extremely useful. We can use “WH” questions, like who, what, where, when, and why. We can ask people to repeat what they said and repeat things for people when they haven’t understood us. And we can use tag questions to confirm that we’ve heard correctly.

Today we’ll listen to a telephone conversation between three colleagues: Benny, Wim, and Andre. They are speaking on the phone for the first time in a while. During their conversation, they use several expressions to clarify what was said.

Listening Questions

1. What does the receptionist say that Benny doesn’t understand right away?
2. What question does Benny ask that Wim needs repeated?
3. What question does Benny restate about the river in Rotterdam?

Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3

Skills 360 – What is DEI: Diversity, Equity and Inclusion

Business English, Business Skills 360, Management English /

Skills 360 LESSON - DEI: Diversity, Equity and Inclusion

Welcome back to the Business English Skills 360 podcast for today’s lesson on the impact and implications of DEI – or diversity, equity, and inclusion – on the workplace.

As part of the “social” aspect of ESG, DEI has exploded in importance in recent years. Over 50% of employees in the US believe this increasing attention is warranted. And, as we discussed in our last lesson, customers are increasingly discerning when it comes to ethical performance.

So, it’s not just your HR manager who’s thinking about this anymore. The companies that are excelling in this area have it baked in at every level. And that includes commitments at the C-suite level. Given this explosion of attention, it’s worth unpacking exactly what we mean by these terms, and what it means for the workplace.

“Diversity” refers to the presence of different people in an organization. And while we might immediately think about gender and race, we’re also talking about age, disabilities, religion, and sexual orientation, just to name a few. Diverse organizations have many different people. “Inclusion” is an atmosphere where all these people feel a sense of belonging. And where there are systems in place to make them feel welcome and valued.

“Equity” can often get confused with “equality,” but it’s really not the same. Equity acknowledges that not everyone has the same starting point, and that some people might need additional support to take advantage of opportunities. So companies committed to equity focus on systems and processes that create fairness and recognize those different starting points.

Members: Lesson Module | Quiz & Vocab | PDF Transcript

Download: Podcast MP3

Skills 360 – What is ESG: Environmental, Social and Governance

Business English, Business Skills 360, Management English /

Skills 360 LESSON - ESG: Environmental, Social and Governance

Welcome back to the Business English Skills 360 podcast for today’s lesson on “ESG,” or the environmental, social, and governance commitments companies make.

Along with DEI, which we’ll talk about next time, ESG is one of those acronyms that seems to be everywhere these days. Some companies have made huge strides in ESG, and many of them are reaping the rewards. Others have just started down the path. And then there are some that are resisting, for better or worse. Whatever the situation in your company is, it’s important for you to know what ESG is all about.

On a very simple level, ESG is about paying attention to the non-financial impacts, risks, and opportunities in business. The “E” in ESG stands for “environmental.” This refers to a company’s impacts on the environment, its greenhouse gas emissions, its care for natural resources, and its resilience in the face of climate change.

The “S” in ESG stands for “social.” This pillar is all about the company’s relationship with it stakeholders, both internal and external. That includes employee engagement, as well as relationships with the surrounding community and its people. Finally, the “G” in ESG stands for “governance.” This is all about ethical and accountable leadership, board oversight, equity, and transparency.

Members: Lesson Module | Quiz & Vocab | PDF Transcript

Download: Podcast MP3

BEP 405 – English Idioms about Animals (2)

Business English, Business English Vocabulary, Business Idioms /

BEP 405 LESSON - English Idioms about Animals (2)

Welcome back to Business English Pod the second part of our series on English idioms related to animals.

English can be a difficult language to learn. One reason, which you’ve likely discovered, is that there are so many different ways to say something. It’s not just a variety of individual words, but also the variety of idioms. Idioms can be tricky. You might hear someone say “it’s a dog eat dog world” and wonder: why are they talking about dogs?

In fact, a “dog eat dog world” is not about dogs at all. This is an idiom that describes a tough competitive environment. Just like the business world in which you’re trying to learn English so you can compete. English is full of expressions like this. And it turns out that we have dozens of idioms related to animals.

In this lesson, we’ll rejoin a conversation among three colleagues in a large corporation. Ruby, Dylan and Kyle have been discussing the Chief Investment Officer position in their company, as well as the world of investments. In their conversation they use many idioms related to animals. See if you can spot some of these as we go through the dialog, and we’ll explain them later in the debrief.

Listening Questions

1. How does Dylan describe his investment advisor’s work habits?
2. What does Ruby say to communicate to her colleagues that she doesn’t have special information to share?
3. What does Dylan believe the company needs to do to prove they’re serious about IT transformation?

Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3

BEP 404 – English Idioms about Animals (1)

Business English, Business English Vocabulary, Business Idioms /

BEP 404 LESSON - English Idioms about Animals (1)

Welcome back to Business English Pod for today’s lesson on English idioms related to animals.

Like all our lessons, this one is focused on language that you can use at work and in business. When you work like a dog, you can’t waste your time learning expressions you’ll never use. And when it comes to idioms, you should focus on the ones that are commonly used and widely understood. Like the one I just used: “to work like a dog.”

In fact, there’s a ton of idioms in English that mention animals, especially dogs. That’s probably because so many of us keep them as pets. But we’ve got idioms about cats, horses, snakes, fish, cows, bears and countless other animals. And learning these idioms can add to your language toolbox and make you sound more natural. Besides, a well-placed idiom can add a lot of impact to a sentence.

In this lesson, we’ll listen to a conversation between Dylan, Ruby, and Kyle – three colleagues in a large corporation. They’re talking about the Chief Investment Officer position in their company. They discuss the former person in the role, people who applied for the job, and the person who got it. In their conversation they use many idioms related to animals. See if you can spot some of these, and we’ll explain them later in the debrief.

Listening Questions

1. How does Ruby describe Greg, the person in finance who applied for the Chief Investment Officer job?
2. How does Dylan describe Brett, the former Chief Investment Officer?
3. What expression does Ruby use to describe the current challenging market?

Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3

Business English News 55 – 2024 Global Economic Outlook

Business English, Business English Vocabulary, Business News, Finance and Accounting /

BEN 55 LESSON - 2024 Global Economic Outlook

In this Business English News lesson on the economic outlook for 2024, we look at business English vocabulary related to the global economy and finance.

At the start of every year, economists love to make predictions. But in such a volatile world, predictions are tough to make accurately. For 2023, many economists forecasted rising inflation and a “hard landing” for the global economy. But that didn’t happen. So, what’s in store for 2024? Will the challenges of 2023 snowball into a recession? Not according to MSN.com:

Although growth is estimated to be even slower in 2024, the worst is perhaps over and headwinds are expected to ease, analysts say. For next year, the IMF expects global gross domestic product to expand by 2.9 per cent, while the World Bank forecasts 2.4 per cent growth. “Looking at 2024, we anticipate uncertainty to persist, with sub-trend growth projected across the world’s economies,” State Street Global Advisor said in its 2024 Outlook report.

All of this amounts to what many people are anticipating as a “soft landing” for the U.S. economy. The fight against inflation isn’t over, and consumers are still taking it on the chin. But turning the inflationary tide didn’t require high unemployment, as is often the case.

Free Resources: PDF Transcript | Quizzes | Lesson Module

Download: Podcast MP3

BEP 33c – Presentations: Summarizing and Call to Action

Business English, ESL Podcast, Presentations in English /

BEP 33c - English for Presentations: Summarizing and Call to Action

Welcome back to Business English Pod for today’s lesson on how to finish a presentation with a summary and a call to action.

An effective presentation is one that you remember. And an effective presenter is one who knows how to get information to stick and how to make a lasting impression on the audience. But for many people, that’s easier said than done. So how can you get your ideas to stick?

Well, there’s a simple structure that you can follow. That structure involves signaling that you’re going to end your presentation. Next, you can provide a summary of what you’ve discussed. Then you can make a call to action. And finally, you can thank your audience and invite questions. With this structure, you can make a strong finish to your presentation and a lasting impression.

Today we’ll listen to a presentation by Nick, a sales director for a steel company. Nick is giving a presentation about ideas for increasing sales, which have been rather disappointing. He uses several techniques to summarize and emphasize his key points. And he provides a strong finish to his presentation.

Listening Questions

1. What does Nick say to introduce the final summary of his main ideas?
2. What does Nick tell people he wants them to do near the end of the presentation?
3. What does Nick do to end his presentation?

Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3